Working Together During COVID-19 to Save Jobs While Ensuring Customer Success


Despite the challenges created by the COVID-19 pandemic, PRIDE Industries remains committed to ensuring the success of our employees and meeting the needs of our customers. In a show of extraordinary multi-departmental leadership and innovation, PRIDE has developed methods to achieve these goals without staff layoffs.

To protect our employees with developmental disabilities (especially those with compromised immune systems), PRIDE’s Rehabilitation Team transitioned our Sacramento-region Work Activity, Special Needs, Behavior Support, and Adult Day Programs into weekly online activity and job preparation programs. More than 950 employees with disabilities are participating remotely until the shelter-in-place order is rescinded.

“Case Managers are calling employees with disabilities to check on their well-being, and when needed, they’re providing transportation to grocery stores,” said Chief Rehabilitation Officer Vic Wursten. “We’ve received a lot of positive feedback from our employees and their families.”

When COVID-19 restrictions were enacted, PRIDE’s Recruiting, HR, and Rehabilitation teams worked together to smoothly
redeploy the Rehabilitation and Transit staff members whose jobs were affected by site closures. This effort has allowed PRIDE to avoid layoffs and limit furloughs while continuing to meet the demands of our customers.

“Through videoconferencing, tracking, and new training, we quickly prepared 170 employees to fulfill new essential job positions,” said Recruiting Manager Kyle Manna. “And because we recognize the importance of these roles, PRIDE approved a temporary increase of $2.00 an hour for these new opportunities,.”

Redeployed employees are now working in industries crucial to fighting the coronavirus, including custodial services, ventilator manufacturing, public space cleanup, and shipping and fulfillment. In all these workplaces, proper steps have been taken to guarantee social distancing and a clean work environment.

“I am proud of the incredible teamwork demonstrated by our employees,” said Kyle Manna. “Everyone is working hard to support PRIDE’s mission and help our customers in the effort against COVID-19.”